Trouble For An Apple
Published Thursday, May 04, 2006 by Panter4 | E-mail this post
As problems continue to be discovered around Apple's MacBook Pro, more and more owners are becoming increasingly upset at Apple's lack of propper support. A major heat issue has now been found to be caused by a simple lack of assembly skills.
The MacBook Pro community has now declared that enough is enough. OSx86 Project, a large Mac community, is now organizing a formal protest to Apple. Scheduled for May 20th of 2006.
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Owners who have opened up their MacBook Pros have discovered that so much thermal grease is applied to the CPU, GPU and northbridge that heat cannot be effectively removed by the cooling system. Actualy some users have reported that, after cleaning off the thermal compound mess, their MacBook Pros operate up to 18C cooler.
What upsets users and owners the most however, is not the assembly error but Apple's lack of response and propper support. Apple's support has in some cases, told customers that their issues are within "normal" operating specifications" Despite being a laptop, Apple's own usage warnings say that placing a MacBook Pro on bare skin could cause burns after extended use.
The MacBook Pro community has now declared that enough is enough. OSx86 Project, a large Mac community, is now organizing a formal protest to Apple. Scheduled for May 20th of 2006, the calm protest calls for all MacBook Pro owners to call Apple's support center and report their problems all at the same time. The planned call center flooding is aimed to get Apple to respond to the many problems that are plaguing MacBook Pros. Users are upset that even after many weeks of problem reporting on its official forums, that the company has yet to fix the issues. The request for protest claims:
This is the best way we can hold Apple accountable. It's our duty to make sure they know we won't tolerate hacks and unsupported fixes to fix an issue that shouldn't be there. This is nothing malicious and we do it with the most admirable of reasons – telling Apple we love their characteristically high quality and won't settle for less. Since we pay for the ability to call technical support when have an issue, we should use it.
Some evidence of the manufacturing error is a page from a MacBook Pro service manual whitch instructs the assembly or service personell working on the MacBook to apply, what is clearly, too much thermal grese
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